You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We offer worldwide shipping. Delivery times vary by country:
Start slowly but don't use the mist function at first. Let your cat sniff the brush, then gently stroke their back. Gradually increase the duration of grooming sessions. After your companion is comfortable, than you can use the mist function.
Absolutely! Our cat grooming brush is meticulously designed to ensure both effectiveness and safety. The soft bristles glide smoothly, allowing you to groom delicate areas like your cat’s face without causing any harm. Say goodbye to anxiety, and embrace stress-free grooming sessions for your feline companion.
The frequency depends on your cat’s coat type. Long-haired cats benefit from brushing once or twice a week, while short-haired cats typically need weekly grooming.
While it’s tempting to share, let’s explore the science behind it. Using the same brush for all your cats has both pros and cons:
Pros:
Cons:
Recommendation:
Observe your cats. If one cat has a contagious condition, use separate brushes.
Yes! Our brush features soft bristles to ensure a gentle grooming experience for your cat, even if they have sensitive skin.
❗ Regular brushes have harsh bristles that scratches the skin and leaves the dandruff on the loved pets fur. ❗
Yes! Regular brushing removes loose hair, minimizing shedding. Say goodbye to fur tumbleweeds on your furniture.
Simply remove trapped fur by pressing a button.
Fill a bowl with warm water and add a small amount of mild soap or pet-specific shampoo. Swirl the brush around in the soapy water, making sure to get between the bristles.
Disinfect (Optional):
If desired, you can disinfect the brush by soaking it in a mixture of water and vinegar (equal parts) for a few minutes. Rinse again afterward.
Regular cleaning ensures optimal performance.
Yes! Whether your cat is a Maine Coon or a Siamese, our brush works for all coat types.
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